Virgin Trains’ ticket office strike planned for Friday 20 November called off

Virgin Trains advises all its customers that a normal service will be provided in its ticket offices tomorrow (Friday 20 November 2009) after union TSSA called off its planned industrial action.

The strike was abandoned after legal advice questioned the ballot procedures.

Tony Collins, Virgin Trains Chief Executive said: ” It is appalling that our customers have been left in doubt as to whether they would be able to buy tickets tomorrow and we are pleased that we can run our business as normal and provide our customers with the service they expect.

“Virgin Trains station staff are working brilliantly in dealing with increasing numbers of customers.

“It is shameful that the TSSA leadership has deliberately confused its own members and our customers over what the dispute is about. ”