Statement from Virgin Trains on Network Rail performance figures

26 May 2009

Our customers will be far from satisfied with these figures - and nor is Virgin Trains.

After £9bn was spent on the West Coast Mainline, customers have every right to expect performance to be at least as good as the rest of the country. That has not happened and sadly it proves that many of our past concerns about Network Rail were correct.

We have complained formally to the Office of Rail Regulation (ORR) and now demand that the regulator holds Network Rail to account, and that Network Rail delivers the performance we and our customers expect.

Note: Network Rail published the figures in a press release that can be viewed at:
http://www.networkrailmediacentre.co.uk/Content/Detail.asp?ReleaseID=4380&NewsAreaID=2&SearchCategoryID=2